Guides & FAQs
Answers to the most common questions regarding Skybox.
- Can I use Skybox for free?
- Is Skybox only for professional players?
- What subscription options do I have?
- Can I upgrade my subscription?
- Can I cancel my subscription renewal at any time?
Skybox 3D Software
Learn how to use the Skybox 3D software to analyse matches with a full suite of tools.
- What is the difference between the POV/Coach demos and the normal view?
- Skybox 3D - Grenade Trajectories
- Skybox 3D - Player Paths and Events
- What do I do if the client starts up with a blue screen or the map does not load?
- How do clear/delete drawings?
Skybox Web Portal
Easy review and analyse stats and gain insight with Skybox's unique metrics.
- Getting started with the Skybox Platform
- Is it possible to delete demos?
- How to submit and upload demos/matches.
- What to do if the Skybox web portal site is blank after I log in?
- The "play replay" button doesn't work, what can I do?
Subscriptions & Payments
Information regarding the our packages, how to change your subscription and payments.
- How can I pay for my subscription?
- Can I receive a refund of an already paid invoice?
- Can I upgrade or downgrade my current subscription?
- How does Premium Team work?
Get more information on how to make the most of your Skybox account.
- How do I request a new feature?
- Number of Skybox demos/replays explanation.
- Add and remove users
- Cancel your Skybox subscription
- Social Media accounts